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Customer Relationship Management (CRM) is managing the relationships you have with your customers. Businesses must have information about customers from its various channels, Information right from order initiation up to customer service call history. WeboGraphy Solution is a secure web-based, effective Customer Relationship Management tool allows you to utilize the modern technology to collect, collate and process this essential information. It allows you to provide better, efficient, personalized, high-quality service to your customers.

WeboGraphy Solution creates the customer intelligence necessary to develop customer relationships. This feature rich tool utilizes the modern technology to collect and process information right from order initiation to customer service call history. The three functional areas in this package include Marketing Automation, Sales Force Automation, and Customer Service & Support. It is an ease to use end to end solution for automating the sales process of your organization. We can build CRM systems to include functionality such as:

1. User management
2. User/Roles specific dashboards
3. Reporting
4. Task Management (assignment, prioritisation, status, reporting)
5. Data Capture, Search and Validation
6. Workflow Management
7. Chase Management (via e-mail, sms or internal system messages)
8. User management
9. Document Management

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